If there is a pound sign (#) or a dash (-) in the p/n, enter only the letters and numbers before the # or - sign.īoth numbers can be found on the Universal Product Code (UPC) or Service Tag sticker located on the back, side, or bottom of your product (see picture below). The Product Number (p/n) is a six or seven-digit alpha-numeric number that identifies your product. The Serial Number (s/n) is a ten-digit alpha-numeric number that is unique to your product. How Do I Find My Product Number and Serial Number?
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